If you're traveling, wait until you return home to change your subscription plan. If you still can't change your plan, find out who your subscription is billed through and contact them for help.
Troubleshooting I'm repeatedly asked if I'm Home or Traveling If you're the account owner and you're repeatedly prompted for your location (Home or Traveling), do the following: Update your HBO Max household on a TV device connected to your home network. To find out how, go to Update your HBO Max household.
Set up your HBO Max account. If you get HBO Max through an internet, mobile, or TV provider, choose Connect Your Provider, then choose who you get HBO Max (or HBO) through, or type their name in the Search box. Need help? Go to Connect your provider.
